Looking for a new challenge? We're building out an Experience Design team, focused on putting the customer into the conversation right from the beginning. This position is a Sr. Lead UX Designer position - where you will partner closely with marketing, research, strategy, and product delivery to develop and test end-to-end concepts that will serve as the north star blueprint for the experience our customers and potential customers desire.
About DIRECTV
The number one thing you need to know about working at DIRECTV: Our employees like being here. They come together to reach goals, celebrate wins, and make DIRECTV a fun place to work.
At DIRECTV, diversity means promoting an environment of inclusion; one in which each individual is valued and every voice is heard. We recognize all differences - from race, gender, sexual orientation and religion to perspectives, physical and mental abilities, experiences and outlooks. We realize that diversity is more than the right thing to do - it's essential if we want to be successful in the global marketplace.
Responsibilities:
As an Sr Lead User Experience Designer, you will:
- Use your combo of design skills and leadership qualities to design (and redesign) a diverse set of experiences and products for DIRECTV. Projects will focus on digital first, omni-channel experiences.
- Serve as the creative point-of-contact and project lead for UX design projects, collaborating with teammates and internal sponsors to guide the projects’ activities, strategy, and timeline.
- Use storytelling, UX, and prototypes to compellingly convey the vision, flow, and features of the product you are designing.
- Collaborate with fellow UX designers, researchers, and other internal teams to generate ideas and get feedback on your designs.
- Successfully work with developers, project managers, and other internal teams to get your designs into production.
- Work on several projects simultaneously while meeting tight deadlines.
- Help to lead, organize, and facilitate design workshops with clients and partners as needed.
- Help educate our partner organizations on design thinking practices and help foster a customer centric approach.
Qualifications:
- Required Experience & Characteristics:
- 7+ years of interaction/graphic design experience across a variety of digital media (or equivalent experience).
- Bachelor’s degree in Graphic Design, Interaction Design, or an equivalent degree preferred.
- Strong portfolio of design and UX work. A track record of leading substantial design projects.
- Comfortable in a client-facing role.
- Experience in concept ideation, design strategy, and digital prototyping. Must be very comfortable with graphic design and interactive tools such as Sketch, Figma, Adobe Creative Suite (with a focus on XD), (And have the drive to always learn and experiment with new tools.)
- Knowledge or expertise in one or more of the following is a plus: visual design, machine learning, mobile applications, web applications, messaging interfaces.
- Entrepreneurial Spirit + Collaborative Drive: You’re excited to help us build the culture of our new team, comfortable being proactive and taking the lead on projects and eager to work with your teammates to make your designs better.
- Systems Thinker with a Product Mindset: You’re great at wrangling complex problems and finding clarity and simplicity. You think strategically about any design challenge and seek to create holistic, compelling products that serve the end user.
- Empathetic + Fun: You’re well-versed in user-centered methodologies and design thinking. You design for consumer needs first and foremost. Oh, and you’re great fun to work with.
- Leadership + Communication: You have excellent leadership, communication, project management, and organizational skills. You’re able to tell compelling stories about your work to partners and team members.
Principal Functional Skills / Competencies associated with this Title:
- Accuracy and Attention to Detail
- ADOBE CREATIVE SUITE
- Agile Development
- Best Practices and Standards
- Creativity
- Customer Behavior and Preferences
- Customer Focus
- Design Expertise
- Design Thinking
- Emotional Intelligence
- Graphic Design
- Graphic Tools
- Graphic Visualization
- Operational Excellence
- Business and Financial Acumen
- Competitive Differentiation
- Consultative Selling
